Privacy Policy

Last Updated: Friday, May 3, 2024

Summary

The following Graymatter Privacy Policy (“Privacy Policy”) sets forth our policy with respect to the collection, storage, and use of your personal information and other information that we collect from you when you access the Graymatter website located at www.joingraymatter.com (the “Site”). The Site is owned and operated by Graymatter Group LLC (“Graymatter,” “we,” “our” or “us”).

Background

This Privacy Policy covers our treatment of personal information and other information that we collect when you: (a) access or use the Site; (b) access, view and/or download certain text, images, photos, video, audio, and other content and information featured on the Site, as made available by: (i) Graymatter (“Graymatter Content”); and (ii) third parties (“Third-Party Content,” and together with the Graymatter Content, the “Content”), such as other Members (as defined below), Vendors (as defined below), and providers of perks, discounts, coupons, and other promotional offers to Members (“Third-Party Perk Providers”); and/or (c) register, for a fee, as a Member (“Member”) of the Site and open a Graymatter account (“Account”), which enables you to: (i) create a unique personal profile detailing your professional expertise, accomplishments, and interests (each, a “Member Profile”), and have your Member Profile included in the searchable database of Members (“Listing Services”); (ii) search the directory containing a listing of other Member Profiles (“Member List”); (iii) search the Member map, which shows other Members located in the geographical area selected (“Member Map”); (iv) access listings of, and attend, upcoming Graymatter community events, including in-person meet-ups, conference calls, and online meetings (collectively, “Events”); (v) access listings (“Vendor Listings”) of the product and/or services offerings (“Vendor Products”) featured by third-party vendors (“Vendors”); (vi) post a review of a listed Vendor (“Review Services”), access our “Community Portal” and “Circle® Workspace,” as well as access other interactive features, group chats, message boards, and comments sections made available to Members (collectively, “Interactive Services”); and/or (vii) access the perks, discounts, coupons, and other promotional offers made available to Members by our Third-Party Perk Providers (collectively, “Perks,” and together with the Site, Content, Member Profiles, Listing Services, Member List, Member Map, Events, Vendor Listings, Vendor Products, Review Services, Interactive Services, and Perks, the “Graymatter Offerings”). Please note, if you are either a resident of, or physically located anywhere other than the United States, you are not permitted to use either the Site and/or any Graymatter Offerings. Capitalized terms not defined herein shall have the meanings set forth in the Graymatter Website Terms and Conditions made available on the Site (“Terms and Conditions”). IF YOU DO NOT AGREE TO TERMS OF THIS PRIVACY POLICY, IN THEIR ENTIRETY, YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE OFFERINGS.

Please be advised that Graymatter is not in any way affiliated with Circle.so, and the Graymatter Offerings are not endorsed, administered, or sponsored by Circle.

Your California Privacy Rights

If you are a resident of the State of California and would like to learn how your “personal information” (as defined in the Shine the Light Law, Cal. Civ. Code § 1798.83) is shared with third parties, what categories of personal information that we have shared with third parties in the preceding year, as well as the names and addresses of those third parties, please email us at: support@joingraymatter.com; or send us U.S. Mail to: 254 Chapman Rd STE 208 17189, Newark, DE 19702.

Your Nevada Privacy Rights

If you are a resident of the State of Nevada and would like to opt-out from the sale of your personal information to any third party data broker, please call us at: (212) 583-1100; email us at: support@joingraymatter.com; or send us U.S. Mail to: 254 Chapman Rd STE 208 17189, Newark, DE 19702.

Personal Information Collected

For the purposes of this Privacy Policy, “personal information” shall mean individually identifiable information from or about an individual. We collect personal information when you access certain of the Graymatter Offerings and complete the required information request Form(s), create a Profile and/or otherwise provide such information to us. The information that you must supply on the Form(s) may include, without limitation: (a) your full name; (b) your email address; (c) your billing address (where you purchase a Membership); (d) your city, state, and country of residence; (e) your gender identity; (f) your credit card information (where you purchase a Membership); (g) your LinkedIn® URL; (h) the name of your current employer (“Entity”); (i) the URL of your Entity’s website, if applicable; (j) whether or not you are a founder of an Entity, and what role you serve in if not a founder; (k) the industry vertical associated with your Entity; any other information requested on the applicable Form. For purposes of this Privacy Policy, items (f), in the preceding paragraph will be considered “Sensitive Information.”

LinkedIn® is a registered trademark of LinkedIn Corporation (“LinkedIn”). Please be advised that Graymatter is not in any way affiliated with LinkedIn, nor are the Graymatter Offerings endorsed, administered, or sponsored by LinkedIn.

Use of Personal Information

By submitting your personal information by and through the Graymatter Offerings, including where you post a Member Profile to the Site, you agree that: (a) we may share, sell, rent, lease, or otherwise provide that personal information (other than Sensitive Information) to any third-party for any purpose permitted by law; and (b) we may work with other businesses to bring selected third-party offers to you. These businesses and third-parties may include, but are not limited to: (i) providers of direct marketing services and applications, including lookup and reference, data enhancement, suppression, and validation; (ii) email marketers; (iii) telemarketers (where permitted by applicable law); and (iv) direct marketers. We may also use your personal information to send you promotional messages regarding various Graymatter products and/or services, as well as third-party products and/or services that we think may be of interest to you. If you wish to stop receiving future communications from us, please follow the instructions at the end of each such marketing message or use any of the other options available in the “Opt-Out/Unsubscribe” section below.

Where you submit personal information, we use the personal information that you make available to facilitate the delivery of the applicable Graymatter Offerings to you and to respond to any inquiries made by you. You also agree that we may contact you at any time with updates and/or any other information that we may deem appropriate for you to receive in connection with your continued use of the Graymatter Offerings, and to keep you informed of our other products and services.

We may also employ other companies and individuals to perform certain functions on our behalf. Examples include processing credit card and other payment transactions, sending direct and electronic mail, removing duplicate information from user lists, analyzing data, and providing marketing analysis. The agents performing these limited functions on our behalf shall have access to our users’ personal information (including Sensitive Information, where applicable) as needed to perform these functions for us, but we do not permit them to use user personal information for other purposes. We will also use your personal information for customer service, to provide you with information that you may request, to customize your experience with the Graymatter Offerings and/or to contact you for market research purposes. We may also use your personal information for internal business purposes, such as analyzing and managing our service offerings including, without limitation, the Graymatter Offerings. We may also combine the information we have gathered about you with information from other sources. By submitting your personal information by and through the Graymatter Offerings, you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule (16 CFR §310 et seq.), as amended from time to time (the “Rule”) and applicable state do-not-call regulations. As such, notwithstanding that your telephone number may be listed on the Federal Trade Commission’s Do-Not-Call List, and/or on applicable state do-not-call lists, we retain the right to contact you via telemarketing in accordance with the Rule and applicable state do-not-call regulations. Where you provide “prior express consent” within the meaning of the TCPA, you consent to receive, from Graymatter, telephone calls (including SMS text messages) delivered via automated technology, to the telephone numbers that you provided. Please note that you are not required to provide this consent in order to obtain access to the Graymatter Offerings, and your consent simply allows Graymatter to contact you via these means. Please be advised that by agreeing to this Privacy Policy, you are obligated to immediately inform us if and when the telephone number that you have previously provided to us changes. Without limiting the foregoing, if you: (a) have your telephone number reassigned to another person or entity; (b) give up your telephone number so that it is no longer used by you; (c) port your telephone number to a landline or vice versa; or (d) otherwise stop using that telephone number for any reason (collectively “Phone Number Change”), you agree that you shall promptly notify Graymatter of the Phone Number Change via email at: help@joingraymatter.com, or by using one of the methods set forth in the “Contact Us” section below.

We reserve the right to release current or past personal information (including Sensitive Information, where applicable): (i) in the event that we believe that the Graymatter Offerings are being or have been used in violation of the Terms and Conditions or to commit unlawful acts; (ii) if the information is subpoenaed; provided, however, that, where permitted by applicable law, we shall provide you with e-mail notice, and opportunity to challenge the subpoena, prior to disclosure of any personal information pursuant to a subpoena; (iii) if we are sold, merge with a third-party or are acquired by a third-party (collectively, “M&A Transactions”) (including where we share your personal information in connection with the due diligence process associated with a potential M&A Transaction); or (iv) if we are the subject of bankruptcy proceedings; provided, however, that if Graymatter is involved in a bankruptcy proceeding, merger, acquisition or sale of all or a portion of its assets, you will be notified via e-mail and/or a prominent notice on the Site of any change in ownership or uses of your personal information, as well as any choices that you may have regarding your personal information.

You hereby consent to the disclosure of any record or communication to any third-party when we, in our sole discretion, determine the disclosure to be required by applicable law, including sharing your email address with third-parties for suppression purposes in compliance with the CAN-SPAM Act of 2003, as amended from time to time, and other email marketing laws. Users should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third-parties without permission.

Credit and/or Debit Card Transactions

Graymatter utilizes third-party service providers to provide credit and debit card payment processing services. If you choose to purchase a Membership using a credit card or debit card, the credit or debit card information provided will be shared with our contracted third-party payment processing service provider(s). Graymatter requires that its third-party payment processing service provider(s) has/have in place privacy policies and practices consistent with this Privacy Policy; provided, however, that we cannot guarantee the privacy practices of our third-party payment processing service provider(s).

Non-Personal Information Collection and Use

IP Addresses/Browser Type

We may collect certain non-personally identifiable information about you and your desktop computer and/or mobile device when you visit many of the pages of the Site. This non-personally identifiable information includes, without limitation, the type of browser that you use (e.g., Safari, Chrome, Internet Explorer), your IP address, the type of operating system that you use (e.g., Windows or iOS) and the domain name of your Internet service provider (e.g., Verizon, AT&T). We use the non-personally identifiable information that we collect to improve the design and content of the Graymatter Offerings and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze usage of the Graymatter Offerings.

Cookies

When a user visits the Site, we send one (1) or more cookies and/or gif files (collectively, “Cookies”) to assign an anonymous, unique identifier to the applicable user’s computer. A Cookie is a piece of data stored on your hard drive containing non-personally identifiable information about you. Cookies have many benefits to enhance your experience at the Site. To find out more about Cookies, please visit www.cookiecentral.com. We use Cookies to improve the quality of the Graymatter Offerings, including for storing user preferences and tracking Site-user trends (such as pages opened and length of stay at the Site).

Collection

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

Most Internet browsers are initially set up to accept Cookies, but you can reset your browser to refuse all Cookies or to indicate when a Cookie is being sent. To disable and reject certain Cookies, follow the instructions associated with your Internet browser. Even in the case where a user rejects a Cookie, she or he may still use the Graymatter Offerings; provided, however, that certain Graymatter Offerings-related functions may be impaired or rendered inoperable if the use of Cookies is disabled. We reserve the right to retain Cookie data indefinitely.

Graymatter does not track users’ use of the Site Offerings across various devices, including personal computers and mobile devices.

Aggregate Data

Graymatter reserves the right to transfer and/or sell aggregate or group data about users of the Graymatter Offerings for lawful purposes. Aggregate or group data is data that describes the demographics, usage, and other characteristics of Graymatter Offerings users as a group, without disclosing personally identifiable information.

Interactive Services

If you engage in any interaction with Graymatter, other users or any third-party via the Interactive Services (including the Review Services), you should be aware that: (a) the personal information that you submit by and through such Interactive Services can be read, collected, and/or used by other users of the Interactive Services, and could be used to send you unsolicited messages or otherwise to contact you without your consent or desire; and (b) your Account name/handle may be viewable by any and all Members/users of the Interactive Services. We are not responsible for the personal information that you choose to submit via Interactive Services.

Third-Party Websites

This Site may contain links to third-party owned and/or operated websites including, without limitation, Vendor websites and Third-Party Perk Provider websites. Graymatter is not responsible for the privacy practices or the content of such websites. In some cases, you may be able to make a purchase through one of these third-party websites. In these instances, you may be required to provide certain information, such as a credit card number, to register or complete a transaction at such website. These third-party websites have separate privacy and data collection practices and Graymatter has no responsibility or liability relating to them. We encourage you to review the privacy policies and settings of the third-party websites with which you interact to help you understand those websites’ privacy practices. If you have questions about the security and privacy settings of any third-party websites that you use, please refer to their applicable privacy notices or policies.

Security

We endeavor to safeguard and protect our users’ personal information. When users make personal information available to us, their personal information is protected both online and offline (to the extent that we maintain any personal information offline). Where our registration/application process prompts users to enter Sensitive Information and when we store and transmit such Sensitive Information, that personal information is encrypted with advanced TLS (Transport Layer Security). Access to your personal information is strictly limited, and we take reasonable measures to ensure that your personal information is not accessible to the public. All of our users’ personal information is restricted in our offices, as well as the offices of our third-party service providers. Only employees or third-party agents who need user personal information to perform a specific job are granted access to user personal information. Our employees are dedicated to ensuring the security and privacy of all user personal information. Employees not adhering to our firm policies are subject to disciplinary action. The servers that we store user personal information on are kept in a secure physical environment. We also have security measures in place to protect the loss, misuse, and alteration of personal information under our control.

Please be advised, however, that while we take every reasonable precaution available to protect your data, no storage facility, technology, software, security protocols, or data transmission over the Internet or via wireless networks can be guaranteed to be 100% secure. Computer hackers that circumvent our security measures may gain access to certain portions of your personal information, and technological bugs, errors, and glitches may cause inadvertent disclosures of your personal information; provided, however, that any attempt to breach the security of the network, our servers, databases, or other hardware or software may constitute a crime punishable by law. For the reasons mentioned above, we cannot warrant that your personal information will be absolutely secure. Any transmission of data at or through the Site, other Graymatter Offerings, or otherwise via the Internet or wireless networks, is done at your own risk. In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your personal information. You will be notified via email in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.

Minors

Visitors under eighteen (18) years of age are not permitted to use and/or submit their personal information at the Site. Graymatter does not knowingly solicit or collect information from visitors under eighteen (18) years of age. Graymatter encourages parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.

Opt-Out/Unsubscribe

To opt-out of receiving e-mail and other forms of communications from us, you can: (a) follow the instructions included in the applicable e-mail message or other communication; or (b) email us at: support@joingraymatter.com.

Notwithstanding the foregoing, we may continue to contact you for the purpose of communicating information relating to your request for Graymatter Offerings, as well as to respond to any inquiry or request made by you. To opt-out of receiving Graymatter Offerings-related and/or inquiry response-related messages from Graymatter, you must cease requesting and/or utilizing the Graymatter Offerings and/or cease submitting inquiries to Graymatter.

Individual Rights: Deleting, Modifying and Updating Your Personal Information

At your request, we will: (a) inform you of what personal information we have on file for you, in a machine-readable format; (b) amend the personal information that we have on file for you; and/or (c) completely remove personal information that you have provided to us, or that we have collected, from our servers/databases. You may make such a request by emailing us at: help@joingraymatter.com. We ask individual users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests.

Please be advised that, after you delete your personal information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

Transfer of Personal Information Internationally

If you are visiting the Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of personal information across international boundaries. By visiting the Site and/or otherwise communicating electronically with us, you consent to such transfers. Even if your jurisdiction does not have the same privacy laws as the jurisdiction where our servers are located, we will treat your information as subject to the protections described in this Privacy Policy.

Changes to this Privacy Policy

Graymatter reserves the right to change or update this Privacy Policy at any time by posting a notice on the Site that we are changing our Privacy Policy. If the manner in which we use personal information changes, Graymatter will notify users by: (a) sending the modified policy to our users via email; and/or (b) by any other reasonable means acceptable under applicable state and federal law. You will have a choice as to whether or not we use your information in this different manner, and we will only use your information in this different manner where you affirmatively consent to such use.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices in general, please email us as at: support@joingraymatter.com; or send us U.S. Mail to: 254 Chapman Rd STE 208 17189, Newark, DE 19702